When experience does not match expectations, people get frustrated, stressed, and angry. Frustrated, stressed, and angry people rarely work with energy and enthusiasm. They seldom bring their best problem solving skills to work with them. What can you do to minimize the risk of people becoming frustrated, stressed, and angry? Learn to manage expectations. Learn how to help people have realistic expectations about the future so that they are not upset when it gets here.
Additional Leadership Resources
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- Download our free report, The First 7 Things to Do When You Get Promoted.
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