When someone has access to a paid DISC assessment, they can take it twice within a 30 day period. After that, a credit is required to have them take it again.

To have someone retake the DISC assessment 30+ days after they’ve taken it…

1. Login to the site using your Admin Account login information and click on the “Access Your Admin Account Admin Page” button.
   
2. Click on the “Work With Your User Accounts” button.
   
3. Use the yellow form to search for the user by either first name, last name, or email address and then click “Find this account.”
   
4. This will redirect you to a page with their information listed. If the email address you have listed for this person is correct, then click on the button that says, “Use 1 credit and Reactivate X’s Assessment Access” This will use up 1 credit and reactivate their assessment access. Note: This doesn’t automatically resend their welcome email to them again.
   

5. After you reactivate their account, click on the button that says, “Send password to …” This will automatically send their password to them so they can login and take the assessment.