The FAQ’s page is the best place to look for fast technical help also. If it doesn’t have the answer to your question, it’s best to open a support ticket. We strive to respond within 24 hours on all issues Monday-Friday. Due to travel schedules, holidays, and weekends, there might be some situations that go longer than 24 hours between your request and our response. We are located in the US Eastern time zone. Our normal business hours are 8 am to 5 pm.